Terms and Conditions

Last updated: October 15, 2022

Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the osmancircus.com website (the “Service”) operated by Osman Shrine Circus (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Proceeds are for the benefit of Osman Shriner’s activities. Payments are not deductible as charitable contributions.

The ticket holder assumes all risk and danger incidental to the performance, whether it occurs prior to, during, or after the event.

The ticket holder agrees that Osman Shrine, Shriners International, The Imperial Council, Shriners International, an Iowa corporation, Shriners Hospitals for Children, a Colorado Corporation, and their appendant and affiliated entities, the promoter, management, their agents and alliances, and performers are not responsible or liable for any injuries or any damage of any kind.

Verify that your order is correct before finalizing your transaction, all sales are final. No Refunds or Exchanges. Tickets are not for re-sale. Credit Card charges are processed at the time of ticket order. All discounts and Service Charges are applied to pricing on the order page before entering payment information.

When purchasing tickets on the St. Paul Shrine Circus Ticketing website, you agree to the following policies and procedures and you must be the owner of the credit card used and may be required to present the credit card and ID to receive the tickets.

Internet sales will receive an email confirmation. Be sure your email service permits emails from tickets@osmancircus.com. Printing the order page from your computer screen is not a confirmation of your order. The email or confirmation number does not dismiss the requirement to show the credit card and ID when picking up tickets at Will Call.

You must enter your correct and complete Credit Card Billing Address in the order form. 

Will Call tickets will be available for pick-up beginning 12:01pm the Tuesday before the first performance. The Will Call office will not be open and tickets will not be available before that time. Will Call ticket pick-up is at Lee and Rose Warner Coliseum Ticket Office located at the Northwest corner of the coliseum building near the corner of Liggett Street and Judson Avenue. The office door is located outside and to the right of the main entrance. Tickets must be picked up by credit card owner. Credit card and matching photo ID must be presented for tickets to be released. Please allow at least one business day for Will Call ticket processing before picking them up, except when ordered on the event day.

The sharing of your password, printing of extra copies of tickets, or allowing any other party or parties to copy or reproduce in any manner the tickets sent to you through your computer is illegal.  Print-at-Home tickets require that you have a valid personal email address that allows email delivery from tickets@osmancircus.com. Print-at-Home tickets are usually delivered within one hour of order completion.  Any problems or loss of Print-at-Home tickets should be brought to the attention of the St. Paul Shrine Circus Office (651-452-5662) as soon as possible, and before the day of the event. Print-at-Home ticket barcodes are scanned at the entrance door and are valid only for the first entry of this ticket. ID of ticket purchaser may be required to identify any fraudulent representation. 

Circus performances are not canceled due to weather.

Internet Convenience Charges and Mailing Charges are non-refundable due to services provided by a third party vendor.

Additional Terms and Conditions may be found in the St. Paul Osman Shrine Circus Terms and Conditions Policy Document available at the Osman Shrine office.

Sales & Recorded Information: 1-800-8-CIRCUS

• St. Paul Osman Shrine Circus Office
• 2750 Sibley Memorial Hwy. St. Paul, MN 55121
• 651-452-5662

Regular hours: Mon – Fri: 9:00am – 4:00pm

ARENA BOX OFFICE HOURS: The Circus Office moves to the Coliseum the Tuesday before the first performance.      9:00am – 6:00pm beginning the Tuesday before the first performance through the final performance.

FRONT GATE TICKET BOOTHS AND ADMISSION DOORS Open 1 Hour before Event times.

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

The Service and its original content, features and functionality are and will remain the exclusive property of Osman Shrine Circus and its licensors.

Our Service may contain links to third-party web sites or services that are not owned or controlled by Osman Shrine Circus.

Osman Shrine Circus has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Osman Shrine Circus shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

These Terms shall be governed and construed in accordance with the laws of United States without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

If you have any questions about these Terms, please contact us.